All returns will be charged a 10% restocking fee, except if your return is because the item was: Once approved, your request for a refund will be promptly processed. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.ĭue to the nature of the inspection process, please be advised that approval generally takes a minimum of 10 days. Please allow at least ten (10) days from receiving your item to process your return or exchange. Return shipping charges will be paid or reimbursed by us.Īfter receiving your return and inspecting the condition of your item, we will process your return or exchange. To return an item, please start a return using the following link below: All returned items must be in new and unused condition, with all original tags and labels attached. Please see below for more information on our return policy.Īll returns must be postmarked within thirty (30) days of the purchase date. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. We hope you are happy with your purchase. To that end, we will gladly accept eligible returns within 30 days from the date you received your item. Watch Rapport is committed to providing its customers with exceptional service and unparalleled customer satisfaction.
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